Terms and Conditions for Courier Services

Please read the terms and conditions carefully before using our courier services.

SPL (Saudi Postal Logistics)

You have to drop-off the parcel at the nearest Saudi Postal Logistics office.

You can't cancel or refund once the label is printed.

SMSA (Saudi Arabian Marketing and Agencies)

You have to drop-off the parcel at the nearest SMSA retail outlet.

You can't cancel or refund once the label is printed.

Zajil

You have to drop-off the parcel at the nearest Zajil retail outlet.

It will be delivered to the retail outlet chosen by the customer.

You can't cancel or refund once the label is printed.

Runnerbox

Note that the working hours for Runner Box services are from 8:00 AM to 8:00 PM.